What are the shipping costs (NZ and Overseas)?
Please email your orders to we will email back invoice with freight amount.
Overseas customers please disregard shipping shown in cart. You will need to continue through checkout and choose the Internet Banking option. A new shipping amount together with your order total will be emailed to you for payment.
To keep shipping costs down we use NZPost. Their stated delivery time is 1-3 working days but depending on time of year and remoteness this can be longer. If you need something urgently please contact us first before placing your order.
Which Browsers to Use on our Site?
Our site is best viewed with Google Chrome, Safari or Firefox browsers. Internet Explorer 7 and above is also OK but not as many features. If you are having trouble with our site please try varying your browser.You may also want to consider clearing your browser's cache if you are experiencing any trouble with our site (Here's how Some problems can be resolved by simply refreshing the page.
Did your Email Enquiry Get Through?
We reply to all our emails within a few hours. Please ensure you have entered your email correctly as we cannot contact you otherwise. If you have not heard from us then this is probably the case. Please resend your enquiry or contact us on our FaceBook Page https://www.facebook.com/scent-beauty-hut Occasionally our email may be blocked by you or your server's spam filter.
All amounts are in New Zealand Dollars (NZD).
Which payment methods are accepted?
Scent Hut accepts payment through direct bank transfers to our bank account through internet banking..
What happens with the Internet Banking option?
Email yor order to us at scenthutlive.com. You will receive a confirmation of your order through email then soon after another. NZ customers will be given our Bank Account number to pay into.
Customers are responsible for any customs or taxes imposed on foreign orders. Please check in particular with regard to our herbal teas. See INERNATIONAL page.
We only collect basic information on the INTERNET BANKING option which is never shared with anyone. Obviously your address is needed for delivery and your email is required so we can send a copy of your order and our bank account number. We may at times send you an email notifying you of a sale, but only if you have subscribed to our Newsletter. At the bottom of these emails in an unsubscribe link which you can click and we will personally remove you from our mailing list.